Sustainable Hospitality Ideas to Help Your Hotel Go Green Are you looking to make your hotel more eco-friendly and sustainable? Whether you're just starting out or refining your...
Insights
Benefits of Outsourcing Your Marketing
If you are not focussing sufficient time on your hotel marketing you are at risk of losing money and being stuck with empty rooms. Bookings are only made by people who can find...
Are You Running Direct and OTA Promotions?
It is really important to set up OTA and direct promotions regularly. OTA promotions to keep your ranking and visibility high when the consumer searches and a direct promotion...
Online Distribution for Accommodation Providers
Many hoteliers find this part of their business one of the most daunting. Gone are the days of dropping off some brochures at your local travel agents or listing your property...
Front office and the importance of good customer service
The hospitality industry thrives on customer service because it cannot function without customers, they are the most important part of the business as without them, what would...
Intro to hotel industry jargon
At Koncept Konnect we work with a lot of Accommodation Managers who are BRAND NEW to the travel and hotel industry and the jargon that comes with it. Imagine what it sounds like...
How to stand out in the travel research journey
When searching for a hotel most customers say that they use search at every stage of their customer lifecycle. They search for reviews, facilities, locations and pricing before...
The Billboard Effect
Once upon a time, in a world far away – well actually not that long ago, but before the thing we now know as the internet existed - hoteliers had to find clever ways to advertise...
7 Email Marketing Tips & Tricks
Email marketing is powerful in its ability to reach a large amount of recipients in a timely manner and one that is used by most companies in today’s digital, fast-paced world. ...