Testimonials

Talented team of tourism marketing professionals

Since engaging the services of Koncept Konnect five years ago, we have seen our business go from strength to strength. This talented team of tourism marketing professionals has assisted us with many facets of our business development including:  liaison with OTA’s; siteminder set up and updating; contract negotiations with Government and corporate organisations; social media marketing and general advice on competitive pricing and general tourism marketing. Our professional relationship, and Koncept Konnect’s extensive tourism business network, helped guide us through the tumultuous COVID period and provided a great foundation from which we were able to navigate such challenging times. We would not hesitate in recommending the services of the team at Koncept Konnect.

– MICHELLE RICHARDSON, COOLUM AT THE BEACH

Fantastic support helping us to grow a successful business

I signed up with Koncept Konnect shortly after purchasing the Management Rights for Bel Air on Broadbeach. This was my first Management Rights after a career in the Banking Industry so I was looking for a lot of guidance in coming to grips with the Marketing and Rate Management side of the business. Kim and her team were fantastic in helping us get up to speed and they provided excellent ongoing throughout the 9 and a half years we successfully owned and operated the business. They are very knowledgeable in their field and very professional in their approach. I would have no hesitation in recommending their services to others.

– MARK, BEL AIR ON BROADBEACH, GOLD COAST

Highly Recommend

We reached out to Koncept Konnect for help with our marketing needs as operating a property day to day just doesn’t leave time for the things we know we need to do but just really didn’t know how to do them.
Kim and her team have an amazing amount of industry knowledge and plenty of industry contacts to get things done quickly and efficiently to make sure our Apartments were being seen and booked.

They assisted us with ensuring that we put our best foot forward with our online digital platforms such as Booking.com, Expedia and our own booking engine as well as promoting us on social media. For anyone needing
help we would highly recommend the Koncept Konnect Team.

– VINCE, SAILPORT APARTMENTS, MOOLOOLABA

The team are great

We engaged Koncept Konnect in January 2019. We saw an increase in not only occupancy but nightly rate over the next 12 months in comparison to the previous 12 month. The team are great, nothing is ever an issue and their knowledge is outstanding. All my enquiries are dealt with quickly and professionally and if they don’t have an answer straight away they will work on it until they do.
The workload that Koncept Konnect take off me allows me to spend that time on other more immediate problems and not have to stress that my socials or OTAs are slipping because I haven’t had a chance to get to them.
I would highly recommend the team at Koncept Konnect to anyone looking to engage a marketing manager.

– SANDPIPER BEACHFRONT APARTMENTS, BROADBEACH

Amazing team with unrivalled tourism knowledge!

Koncept Konnect and their exceptionally helpful team have implemented a myriad of sales and marketing concepts, online channels and social media idea’s to improve business. The amount of time they have saved me has been worth their fee’s alone, nothing is too much trouble and everything is completed efficiently. Their knowledge of the tourism industry and its demands means they understand what you want and know how to get it done. Engaging their services was a god send!

– MONACO APARTMENTS, CALOUNDRA

Efficient and professional

Right from the start, Kim impressed us with her efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for.

– SAN SIMEON BEACHFRONT APARTMENTS, TUGAN

Thank you for everything you have done

I want to thank each and every one of you for your assistance and for the hard work that you have all put into M&A yourselves, over the years, in gaining new corporate clients, on our social media and online presence, on making an effort to have meetings with me in person, on being available when I have had any questions and answering them right away or finding out the answer in a short-timeframe, and for keeping our hotel relevant and thought about in an increasingly oversupplied market. We quite literally, could not have stayed operating as a hotel for as long as we have, without you. I will most certainly recommend Koncept Konnect’s services to anyone looking for a Business Development Team and I have nothing but the most positive things to say about you all! I hope that Koncept Konnect continues to grow and thrive! Thank you for everything you have done for us over the years.

– M&A APARTMENTS, BRISBANE

The whole package

Kim approached us in November 2013 we immediately recognised that with their experience and the whole package they offer, we needed to be with them. Koncept Konnect embodies a holistic approach to the marketing bundle that is necessary to survive in this industry. The senior partners combine magnificently to cover all facets of running holiday accommodation businesses, and are frequently offering advice and suggestions. In particular we have changed our management systems, and we have developed our social media presence which, without them, would have been beyond our scope. They are growing rapidly, and have now a team of well-chosen professionals who add further to this impressive pool of talent. Without doubt, our business has grown significantly since we engaged Koncept Konnect, and whilst their fees represent an overhead, their value is beyond cost. Furthermore, we consider them as friends rather than consultants.

– BYRON QUARTER HOLIDAY APARTMENTS, BYRON BAY

Amazing journey

Treasury on Collins was launched with very limited staffing and our business grew rapidly in 2015. Fortunately Koncept Konnect hit the ground running and were able to adapt their business model to respond to our ever-changing requirements as our business evolved. Koncept Konnect assisted us with services ranging from corporate rate negotiation, sales representation, PMS rate loading, OTA management and social media marketing. It’s been an amazing journey and we would welcome the opportunity to work with Koncept Konnect again in the future.

– TREASURY ON COLLINS, MELBOURNE

They are simply the best!

Koncept Konnect have been working for us since we opened in 2014… Words cannot describe how fantastic this company operates within the hotel world. They have a huge amount of knowledge and contacts within the industry. Their every growing team is distributed to various areas, being Sales, Social, eCommerce and many more. They manage their team effectively which then filters down to the hotels that they work for. Our hotel would simply not of been able to make the increasingly strong results if it was not for the Koncept Konnect Team. We thank them and enjoy working with the whole team of KK.

– THE GLEN HOTEL & SUITES, EIGHT MILE PLAINS, QLD

Wonderful to work with

Koncept Konnect have been wonderful to work with this whole time … Should we move on and acquire a different property in another town we will come back to the helping hand that Koncept Konnect provide. Not a matter of IF just a matter of when! … It.s been the better part of 2 years working with you all. Your whole team are amazing.

– PLEASANT WAY RIVER LODGE, NOWRA