We help accommodation businesses operate smarter, earn more and protect long-term value — without the fluff, noise or one-size-fits-all solutions.

Koncept Konnect is a boutique commercial consultancy working with a small number of like-minded clients at any one time. That means senior-led thinking, hands-on support and genuine investment in every property we partner with.

Based on the Gold Coast and operating since 2013, we work with accommodation owners, operators and management-rights businesses who want clarity, confidence and commercial results.

Strategy first. Results always.

Everything we do starts with strategy — not guesswork.

We take the time to understand your property, market, ownership structure and goals, then build a practical, commercially focused plan across sales, revenue, distribution and digital channels.

For management-rights and strata properties, this means driving bookings and protecting owner confidence and key retention. For other accommodation businesses, it’s about sustainable growth, stronger occupancy and a sharper market position.

Who we work with

We partner with a select mix of accommodation businesses, including:
• Management-rights and strata properties
• Hotels, motels and resorts
• Holiday apartments, caravan parks and B&Bs
• Independent operators seeking clear commercial direction

No templates. No shortcuts. Just tailored support built around your business, your market and your goals.

Flexible Support Solutions

We keep things simple. No fixed packages — just tailored support designed around your business.

Engage us through ongoing commercial partnerships or focused projects, depending on what will move the needle most.

Our support may include:
• Revenue, sales and distribution oversight
• Direct booking strategy and competitive positioning
• GDS setup and optimisation
• AI search visibility improvements
• Website builds and performance optimisation
• Short-term support blocks when senior expertise is needed

We also collaborate with trusted industry technology partners to ensure every solution is practical, relevant, and measurable

Senior-led. Collaborative. Commercial.

You’ll work directly with experienced consultants who understand accommodation businesses inside and out. We don’t sit on the sidelines — we become an extension of your team, offering clear direction, proactive advice and hands-on support.

Our Services

Koncept Konnect offers business solutions in three key areas:

Revenue Management + Online Distribution Solutions

Sales Representation + Business Development

Digital Communications + Social Media Management

Konnect with us

Not sure where your biggest opportunities are? Start with a Complimentary Business Health Check — a simple, no-obligation way to uncover gaps, identify priorities and see if Koncept Konnect is the right fit for your property.

Phone

Kim Jeffrey
Director

+61 429 969 581

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