At Koncept Konnect we understand that every business has different needs and we will work with you to deliver tailored sales, marketing and business solutions to meet your needs and budget.

We assist tourism businesses to improve their presence across all markets both domestically and internationally. This is achieved through assistance with software implementation, website development, ecommerce strategies, business development, and social media and communications programs. Our team have excellent industry relationships and are positioned to assist tourism businesses to improve their visibility and revenue.  We can also offer both onsite and remote support and training.

Below are some of the services we can provide to help you achieve your business goals.

Sales Representation +
Business Development

new business development for business & leisure travel

source new client business

represent your brand to third parties such as wholesalers, inbound tour operators, etc

create and maintain relationships with current clients

perform telesales to identify opportunities

create corporate footprints to identify opportunities

corporate contracting
& tenders

identify RFP (Request For Proposal) opportunities

assess negotiated contract opportunities

create and maintain relationships with Travel Management Companies

conference & group lead generation

identify and assess strength in conference and group market

source leads

create and maintain strong relationships with suppliers

represent your property in this market

sales & marketing strategies

explore and assess market segmentation, identify strengths and weaknesses

identify new opportunities

create collateral to appeal to new markets

plan and implement customised strategies

Revenue Management +
Online Distribution Solutions

specials & promotions

create, set up and monitoring of campaigns to attract direct bookers to website, phone and emails

ensure best price guarantee for direct bookers

revise existing loyalty programs/member deals

management recommendations

competitor set review

full review and reset of rates and rate plans

monitoring of competitors

pricing recommendations

online travel agent connection management & campaigns

set up of channel manager

audit of third party connections

setting up and monitoring Online Travel Agent campaigns and members deals

& reporting

tracking data through Property Management System, Channel Managers, Online Travel Agents

compiling and delivering reports

monitoring promotions, campaigns, traffic to social media sites, websites and other 3rd party sites

making sense of your data

Social +
Communications Strategies

blog &
website content

create website content and blogs to drive traffic to direct channels

implement/upload direct special offers

update content and images

social media

set up and manage social media channels – Facebook + Instagram

create organic and paid posts aimed at increasing brand presence and direct bookings

create online competitions and targeted ad campaigns

email marketing

co-ordinate Electronic Direct Mail campaigns

database management


online reputation management

oversee third party review sites including Tripadvisor

manage property images and content