SERVICES
At Koncept Konnect we understand that every business has different needs and we will work with you to deliver tailored sales, marketing and business solutions to meet your needs and budget.
We assist tourism businesses to improve their presence across all markets both domestically and internationally. This is achieved through assistance with software implementation, website development, ecommerce strategies, business development, and social media and communications programs. Our team have excellent industry relationships and are positioned to assist tourism businesses to improve their visibility and revenue. We can also offer both onsite and remote support and training.
Below are some of the services we can provide to help you achieve your business goals.
Sales Representation +
Business Development
new business development for business & leisure travel
source new client business
represent your brand to third parties such as wholesalers, inbound tour operators, etc
create and maintain relationships with current clients
perform telesales to identify opportunities
create corporate footprints to identify opportunities
corporate contracting & tenders
identify RFP (Request For Proposal) opportunities
assess negotiated contract opportunities
create and maintain relationships with Travel Management Companies
conference & group lead generation
identify and assess strength in conference and group market
source leads
create and maintain strong relationships with suppliers
represent your property in this market
sales & marketing strategies
explore and assess market segmentation, identify strengths and weaknesses
identify new opportunities
create collateral to appeal to new markets
plan and implement customised strategies
Revenue Management +
Online Distribution Solutions
specials & promotions
create, set up and monitoring of campaigns to attract direct bookers to brand.com website, phone and emails
ensure best price guarantee for direct bookers
revise existing loyalty programs/member deals
yield
management recommendations
competitor set review
full review and reset of rates and rate plans
monitoring of competitors
pricing recommendations
online travel agent connection management & campaigns
set up of channel manager
audit of third party connections
setting up and monitoring Online Travel Agent campaigns and members deals
tracking & reporting
tracking data through Property Management System, Channel Managers, Online Travel Agents
compiling and delivering reports
monitoring promotions, campaigns, traffic to social media sites, websites and other 3rd party sites
making sense of your data
Social +
Communications Strategies
blog & website content
create website content and blogs to drive traffic to direct channels
implement/upload direct special offers
update content and images
social media marketing
set up and manage social media channels – Facebook + Instagram
create organic and paid posts aimed at increasing brand presence and direct bookings
create online competitions and targeted ad campaigns
email marketing
co-ordinate Electronic Direct Mail campaigns
database management
online reputation management
oversee third party review sites including Tripadvisor
manage property images and content
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OUR CLIENTS
