Solutions

Our solutions are customised for you based on the information we gather during our initial discussions, site visits to your property and what you need! We’re here to do what you don’t know how to do, what you haven’t got time to do and what you just don’t want to do.

We complement your existing team with our talented Business Consultants and strong industry relationships that we have cultivated both as individuals and as a team over many years, including Travel Management Companies, Online Travel Agents, Wholesalers as well as software and system providers – where much of the time Koncept Konnect clients are treated as a group of properties and we can get more done in half the amount of time it would take as an individual property trying to achieve the same thing.

Choose from one of our four options:

Standard Solution

12 hours per month

Classic Solution

18 hours per month

Premium Solution

22 hours per month

Customised Solution

whatever you need over and above 25 hours

Sales Representation +
Business Development

new business development for business & leisure travel


source new client business

represent your brand to third parties such as wholesalers, inbound tour operators, etc

create and maintain relationships with current clients

perform telesales to identify opportunities

create corporate footprints to identify opportunities

corporate contracting
& tenders


identify RFP (Request For Proposal) opportunities

assess negotiated contract opportunities

create and maintain relationships with Travel Management Companies

conference & group lead generation


identify and assess strength in conference and group market

source leads

create and maintain strong relationships with suppliers

represent your property in this market

sales & marketing strategies


explore and assess market segmentation, identify strengths and weaknesses

identify new opportunities

create collateral to appeal to new markets

plan and implement customised strategies

Revenue Management +
Online Distribution Solutions

specials & promotions


create, set up and monitoring of campaigns to attract direct bookers to brand.com website, phone and emails

ensure best price guarantee for direct bookers

revise existing loyalty programs/member deals

yield
management recommendations


competitor set review

full review and reset of rates and rate plans

monitoring of competitors

pricing recommendations

online travel agent connection management & campaigns


set up of channel manager

audit of third party connections

setting up and monitoring Online Travel Agent campaigns and members deals

tracking
& reporting


tracking data through Property Management System, Channel Managers, Online Travel Agents

compiling and delivering reports

monitoring promotions, campaigns, traffic to social media sites, websites and other 3rd party sites

making sense of your data

Social +
Communications Strategies

blog &
website content


create website content and blogs to drive traffic to direct channels

implement/upload direct special offers

update content and images

social media
marketing


set up and manage social media channels – Facebook, Instagram, Twitter

create organic and paid posts aimed at increasing brand presence and direct bookings

create online competitions and targeted ad campaigns

email marketing


co-ordinate Electronic Direct Mail campaigns

database management

 

online reputation management


oversee third party review sites including Tripadvisor

manage property images and content